References

Christophe demonstrates a rare ability to quickly master complex technical subjects, distill them into a clear vision, and communicate that vision effectively to teams, leads, and clients. He is someone you can rely on.

Sébastien Charrier, CEO at Bump.sh

Christophe est un créatif passionné et infatigable, toujours prêt à se retrousser les manches pour trouver des solutions aux sujets les plus complexes. Il sait plonger dans les produits les plus techniques pour vraiment les maitriser et en parler sérieusement, même avec les profils les plus experts.

Yoan Gross, Product Manager at Bump.sh

When I joined Bump.sh in 2022, they had just raised a 4M€ seed round to unify API documentation for REST, event-driven, GraphQL, gRPC and SOAP APIs.

Throughout the 3 years from there, as in most start-ups this stage, we iterated a lot on our ICP, product positioning and messaging, together with our understanding of the API market, its needs and challenges.

As of 2025, we were targetting large companies publishing public developer portals including API docs, such as our customers MongoDB, Elastic, and Redpanda. At the same time, we were seeing growth for priavte API docs, through customers like Lightspeed Commerce, Motorola Solutions, or BigID.

Go-To-Market Strategy

• Defined ICP and experimented with growth channels: personalized outbound (Loom audits), content/SEO with OpenAPI experts, and community events.
• Signed enterprise customers like Elastic, MongoDB, Redpanda, Lightspeed Commerce, Motorola Solutions, and BigID.
• 6x organic traffic growth in one year through content, SEO, and partnerships.

Sales & Customer Onboarding

• Created a repeatable sales playbook (ICP, pitch, qualification, PoC, pricing, legal reviews).
• Designed a standardized onboarding process with clear milestones, deliverables, and shared ownership.

Team & Product

• Led a cross-functional team (support, content, developer advocacy, BDRs) and freelancers.
• Coached a junior PM and the engineering lead on product best practices (design, delivery, communication).
• Influenced the product roadmap with market insights

AI-driven opportunities:

• Analyzed market trends, emerging technologies (MCP), and customer needs to define strategic AI-based product enhancements and new features, and roadmap planning
• Leveraged AI tools for internal operations efficiency (highly personalized outbound, customer insights analysis and sales activities)
• Championed ethical and responsible use of AI.

• The Bump.sh content site, including product documentation, API design guides and tutorials, and the very first OpenAPI cheat sheet.
• The Bump.sh blog
• The MongoDB Atlas API doc
• The Redpanda API doc

Christophe is a driven product director, who has a 360 view of his business. He has a lot of ownership and a great deal of experience that help him make informed recommendations on product roadmap priorities that can drive more revenue and customer satisfaction. He is also technical which is important for relevant communication with the engineering team. He is also able to switch contexts and support customers when need be. Christophe is a great fit for an early /mid-stage technology company that needs an experienced product owner.

Fred Plais Platform.sh CEO (view on Malt.com)

• A 2 minutes video pitch of Blackfire.
• A complete demo of Blackfire as it existed in 2020, given live during the PHP fwdays online conference.

From its inception in 2014 to its acquisition and integration in 2022, I supported the design, building, shipping, and marketing of the profiler in the PHP market. After spinning off in 2018 from SensioLabs, we helped expand into new markets including Python, Go, and Ruby.

Based on community feedback, market studies and strategic partnerships, we turned Blackfire from a profiling tool into an Application Performance Monitoring tool, with one-of-a-kind capabilities to both warn website owners when performance would degrade AND provide in-depth and actionable insights to fix issues.

Over its lifespan and yet today, Blackfire.io became the reference profiling utility in the PHP market, deprecating legacy and Open Source tools.

Product & Engineering Leadership

• End-to-end product ownership: Drove technical design, UX, and iterative development processes to build a developer-centric observability platform.
• Service reliability: Ensured <1h response time and <24h MTTR for enterprise clients, with a focus on scalable support workflows.

Go-To-Market & Adoption

• Positioning & branding: Defined Blackfire.io’s unique value proposition, pricing, and brand identity to differentiate from Symfony/SensioLabs.
• Content & demand gen: Led technical content creation (tutorials, docs), SEO/SEA, and up to 5-6 annual events (US/Europe/India) to educate the market and drive lead gen.
• Developer advocacy: Built community engagement (conferences, feedback loops) to boost adoption and retention.

Customer Acquisition & Partnerships

• Enterprise & SMB growth: Acquired 50+ strategic clients (Apple, Trivago, GOG.com, Lightspeed Commerce) and 200+ SMBs.
• Key partnership: Negotiated and managed the Magento/Adobe partnership (>50% of ARR), aligning roadmaps and joint GTM motions.

Business Model & Integration

• Pricing innovation: Designed flexible monetization models (subscriptions, usage-based) to fit diverse customer segments.
• M&A leadership: Co-led due diligence and post-acquisition integration into Platform.sh: Restructured teams and processes for scalability.
• Launched the Observability Suite, enabling a 10% price increase and reinforcing Platform.sh’s “Green IT” positioning.