Christophe Dujarric - Heimir Consulting

A Guide: Frugality in Offline Events for SaaS Startups

Introduction Frugality is the quality of being frugal, sparing, thrifty, prudent, or economical in the consumption of resources such as food, time or money, and avoiding waste, lavishness or extravagance.

NPS, Doing It Right

Disclaimer I’m not a fan of NPS, for the reasons I’ll expose later in this article. It probably suffers from its fame and the common consequent pitfall where teams would rush into using it without thinking it through.

The Alphabet of SaaS Start-Ups

Have you noticed? The start-up world has its own vocabulary. If you’re new at this, here’s a short lexicon, which I hope will be useful. Especially as some of it aren’t necessarily Silicon Valley buzzwords.

'Eat Your Own Dog Food' Dilemma

Eat your own dog food Product Managers like that saying.

Where Strategic Partnerships and Marketplaces Fail

The strategic partnerships may sometimes sound like an El Dorado. But most of the time, you’ll be digging until you lose your nails for non-existing gold lodes.

Your Sales Don’t Know What They Are Selling

In a previous article, I wrote that your sales team doesn’t know what they are selling. By this, I mean that they most likely aren’t users of the product. They don’t know it inside out like you should, as a product manager.

Of Egos and Organizations

A few months ago, I attended Intercom’s “World Tour”. To be honest I didn’t expect this kind of content, on lessons Intercom’s team learnt while growing to the business they are today. It was filled with valuable experiences. Not necessarily on the business of creating a tool to communicate with users of SaaS businesses. Rather on the struggles of a web business trying to be good at what they do.

Organizations Are Made of Humans

In the startup world, most are aware that to become a unicorn, on top of a great idea you need some (a lot of) luck.

The Product Is the Organization

The Product is the Business. The User Problem is the Essence of the Product. Let me give it a twist: The Product is the Organization. Your team’s coordination defines your ability to deliver the Product.

Product Design Is Not Product Management

Two years ago, I wrote about what it means to work on a product rather than on a technology.

Empty Your Backlog, Delete Issues

I’ve discussed a lot about how to fill-up a backlog.

A Top-Down Approach to Product Design in Agile Environments

Product Design is an engineering process. It is not just about drawing a beautiful user interface, it is about building a solution to a user’s problem.

Why You Should Care About Your Product’s Technical Debt

Depending on your organization, as a Product Manager, you may be sitting right next to your dev team, in a different room, or even an other building.

Product Manager or Product Owner?

I’ve been attending a few meet-ups/conferences/you-name-it around product management. As I mentioned in a previous post, people in general have a rather poor understanding of the Product Manager’s job. And many of those meet-ups end-up redefining that job (sadly).

Getting Things Done with Scrum

This post is not about Agile. It is about getting things done.

The Right Tool for the Right Task

This may sound as luxury, especially when in a start-up company, but using the right tool can save you a lot of time in organizing your work or your peers’. And when those tools are actually built to solve a specific user problem, they may even lead to serendipity. They will help you ask yourself more questions and overall improve your work.

Product vs Technology

Don’t get me wrong. This post is not about a fight between development and product management. Product and Technology actually walk hand-in-hand and rely on each other.

Know Your Product – Pitch It

Je n’ai fait celle-ci plus longue que parce que je n’ai pas eu le loisir de la faire plus courte.