An undocumented feature does not exist
I’m writing those lines not long after Snowflake announced they fired 70 technical writing people over the excuse that AI can do their job.
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A Guide: Frugality in Offline Events for SaaS Startups
Introduction Frugality is the quality of being frugal, sparing, thrifty, prudent, or economical in the consumption of resources such as food, time or money, and…
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NPS, Doing It Right
Disclaimer I’m not a fan of NPS, for the reasons I’ll expose later in this article. It probably suffers from its fame and the common consequent pitfall where…
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The Alphabet of SaaS Start-Ups
Have you noticed? The start-up world has its own vocabulary. If you’re new at this, here’s a short lexicon, which I hope will be useful. Especially as some of…
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Where Strategic Partnerships and Marketplaces Fail
The strategic partnerships may sometimes sound like an El Dorado. But most of the time, you’ll be digging until you lose your nails for non-existing gold lodes.…
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Your Sales Don’t Know What They Are Selling
In a previous article, I wrote that your sales team doesn’t know what they are selling. By this, I mean that they most likely aren’t users of the product. They…
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Of Egos and Organizations
A few months ago, I attended Intercom’s “World Tour”. To be honest I didn’t expect this kind of content, on lessons Intercom’s team learnt while growing to the…
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Organizations Are Made of Humans
In the startup world, most are aware that to become a unicorn, on top of a great idea you need some (a lot of) luck.
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The Product Is the Organization
The Product is the Business. The User Problem is the Essence of the Product. Let me give it a twist: The Product is the Organization. Your team’s coordination…
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Product Design Is Not Product Management
Two years ago, I wrote about what it means to work on a product rather than on a technology.
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A Top-Down Approach to Product Design in Agile Environments
Product Design is an engineering process. It is not just about drawing a beautiful user interface, it is about building a solution to a user’s problem.
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Why You Should Care About Your Product’s Technical Debt
Depending on your organization, as a Product Manager, you may be sitting right next to your dev team, in a different room, or even an other building.
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Product Manager or Product Owner?
I’ve been attending a few meet-ups/conferences/you-name-it around product management. As I mentioned in a previous post, people in general have a rather poor…
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Getting Things Done with Scrum
This post is not about Agile. It is about getting things done.
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The Right Tool for the Right Task
This may sound as luxury, especially when in a start-up company, but using the right tool can save you a lot of time in organizing your work or your peers’. And…
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Product vs Technology
Don’t get me wrong. This post is not about a fight between development and product management. Product and Technology actually walk hand-in-hand and rely on…
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Je n’ai fait celle-ci plus longue que parce que je n’ai pas eu le loisir de la faire plus courte.
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